Negotiation and Conflict Resolution skills Coursework

Negotiation and Conflict Resolution skills - Coursework Example We inquired our boss about the rumor and she said under no circumstances would be job be given based on preferential treatment. Two weeks later the job was given to cousin of the manager. I was very angry and disappointed because my boss has lied to us. I began to avoid my boss. My contract was up and I refused to sign another contract because I felt uncomfortable working under a person with such low ethical standards. The conflict resolution technique that I used without realizing was avoidance. Avoidance involves pretending the conflict does not exist (Shermerhorn & Hunt & Osborn, 2003). During this course I learned a lot about conflict resolution. Based on my new knowledge and the fact that I have matured lot since then I would have handled the situation differently. A conflict resolution technique that would have improved my relations with my boss was accommodation. People that use accommodation style of conflict resolution value relationship and realize that conflict will only h arm relationships (Sdcoe, 2011). I could not find a way to resolve my issues with my boss. The use of accommodation would have enabled me to communicate the issue with my boss in order to play down our differences to find areas of agreement.